Charltons
Background
Family business established nearly 20 years ago. Vast experience in the lettings and property market combined with practical experience of property development.
We take an active interest in the market and utilise our business knowledge to help provide our clients with up to date advice. We work with clients to develop our relationship and also to achieve their own business goals. Clients want to know that their agent is being proactive and think outside the box.
Focus & Objectives
- Constant review of business and client requirements
- Friendly, professional approach to all clients
- Reputation built on success and proven results
- Utilising knowledge to improve results, build relationships and enhance customer service
- To provide specialised advise on the buy to let, rental and investment market
The People who care
Mike Stroud has 27 years experience in property, formerly a director of Peter Alan Estate Agents and Halifax Property Services. He has been involved in all aspects of running successful agencies. He also has invested in a building/development business and selling properties throughout South Wales.
“I feel the one thing that is most important is to remember that our business (like most) depends on the quality of people employed. I try to recruit and train people who want to add value, try a little harder and want to achieve more than others. I am competitive by nature and like to make sure we deliver our promises.
Alexandra Galloway has quickly established herself as a rising star. She worked in Charltons for just over 6 years in all departments and as gained vast experience in dealing with clients, accounts and business development. She left Charltons to take up a Business Development role with a large group based in Cardiff and again took on additional responsibilities, learnt new lessons and even took on the position of Chair of ALMA. She rejoined Charltons as she missed the hands on, day to day involvement and her clients.
Alex is now focussing on working with Mike to plan the way forward during a difficult market. “We work together well and are very like minded, we have both worked for larger companies and know that at Charltons we can react quicker, keep promises and more importantly do the all important ‘DEAL’”
The future looks exciting and challenging
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