We review our business model frequently and having looked at our competitors websites, we felt that most estate agents say the same old things about themselves. We thought it might be more relevant and interesting to let our customers do our introduction...

"A family business that has property running through its veins"- M.Lawson (Solicitor)

"The family know about property, they have huge experience and they get things done"- S.John (Landlord)

"Charltons have never let us down, they always deliver"- A.Breton (Investor/Landlord)

"We always use Charltons experience of the area to help us with our surveys. They have been selling/renting in Cathays successfully for 20 years"- Jeremy Thomas (Rees Thomas Surveyors)

"They have a small, well trained team who I can talk to. They personalise the service and I can always ask questions"- B.Woods (Landlord)

"Difficult times in the property market makes using an agent who has been there, seen it and done it vital - Charltons have massive experience"- Nigel Bishop (Landlord)

"The location is brilliant, it's just so visible, so easy to pop into and everyone knows where Charltons are and what they do"- Chris Rabiotti (Investor)

These are some of our client's views, we can only agree that we are proud to be a family business, who can tailor make our service to get the right result for our customers!

Mike Stroud - Sales Selling property is about people and at Charltons we have the right people, with the right experience. Mike Stroud has over 28 years experience in property. Formerly a Director of Peter Alan and Halifax Property Services, Mike has a wealth of knowledge and has successfully sold properties throughout South Wales. We are proud of what we do and I know from personal experience that choosing an agent depends upon many things, but basically people buy people and I am delighted to say that Charltons continue to deliver by providing a very personal level of service.

Alex Galloway - Sales/Lettings Alex has over 10 years experience in all aspects of property management, lettings and business development, Alex utilises her skills to network and find investors/buyers for properties. Alex has worked as Chair of Alma and continues to be involved in keeping up with changes within the letting industry and maintaining our standard of service within the business. Alex comments "the one thing I continue to learn from Mike, is that every day is a challenge and we can never sit still. We have to keep changing, keep asking questions and look to the next deal. Making things happen takes teamwork and Charltons team are focused on a successful 2010".